This “Website Privacy Policy” sets out the privacy policies and practices for Live Long Private, LLC and its subsidiaries and affiliates (collectively, "Live Long Private") with respect to how Live Long Private collects, maintains, uses, and discloses personal information via its website at https://www.livelongprivate.com (the "Site"). This Privacy Policy applies to information collected from you by Live Long Private via the Site. This Privacy Policy also outlines how to access certain information that Live Long Private may collect about you.

In this Privacy Policy, personal information means information about an individual whose identity is apparent or can be reasonably ascertained from the information as further defined under applicable privacy laws (“Personal Information”).

Please note that the Site may contain links to other third-party websites that are not controlled or operated by Live Long Private. All of these third parties are listed in section 4.4 of this Privacy Policy. This Privacy Policy does not apply to such third-party websites, and Live Long Private is not responsible for the content of such third-party websites or the privacy practices of such third parties. Live Long Private encourages you to request and review the privacy policies of any third parties upon disclosing your Personal Information to such parties or when visiting such third-party websites.

1. CONSENT OF COLLECTION OF INFORMATION

By submitting Personal Information to Live Long Private and its Site or any of its service providers, you agree and consent to the collection of your Personal Information and consent to the use, disclosure and transfer of your Personal Information in accordance with the provisions of this Privacy Policy. You may always refuse or withdraw your consent by contacting Live Long Private at studio@livelongprivate.com. You understand that if you withdraw your consent, Live Long Private may not be able to continue to offer its services and provide its information to you.

2. CHILDREN UNDER 18

The Site is not intended for individuals under 18 years of age. Live Long Private does not knowingly collect Personal Information from anyone under this age. If you are under 18, do not use the Site, register, or provide any Personal Information (including your name, contact details, or usernames) through our features. If we learn that we have collected Personal Information from a child under 18 without verified parental consent, we will delete that information. If you believe we may have information from or about a child under 18, please contact us at studio@livelongprivate.com.

3. REVISIONS TO THIS PRIVACY POLICY

Live Long Private reserves the right, in Live Long Private’s sole discretion, to change, modify, add or remove portions of this Privacy Policy at any time and from time to time, without prior notice to you. Live Long Private will treat your continued use of the Site following such revision as your acceptance of the revised terms. All revisions will be posted to the Site and will apply to any Personal Information collected on or after the date posted. Live Long Private will obtain the necessary consents required under applicable privacy laws if it seeks to collect, use or disclose your Personal Information for purposes other than those to which consent has been obtained, unless otherwise required or permitted by law.

4. WHAT PERSONAL INFORMATION DOES LIVE LONG PRIVATE COLLECT, AND HOW IS IT PROCESSED?

4.1. WHAT DO WE COLLECT?

Live Long Private may directly collect your name, address, phone number, billing address and email address. There may be other information you provide but that will not be collected by Live Long Private and instead will be collected by the third parties Live Long Private works with as outlined in 4.4.

4.2. EMAIL

We may collect your email address and may send you a newsletter if you have subscribed, or other informational materials, through email. Subscribing to our newsletter is optional, and you can unsubscribe at any time. This applies to any information you submit through our website or provide to us in any other manner.

4.3. HEALTH AND FITNESS DATA

Live Long Private’s contact form requests that visitors not submit personal health or medical information. Any health and fitness information collected in connection with client services is governed by the Service Agreement.

4.4. THIRD PARTIES

Live Long Private may work with third-party applications to provide services through the Site. These organizations may collect Personal Information from you in order to provide you with the services, including your name and contact information. Specifically, the third parties Live Long Private may work with on the Site are listed below. We’ve included links to their privacy policies to ensure you are comfortable using them.

4.4.1   Acuity Scheduling https://www.squarespace.com/privacy

4.4.2 Canva https://www.canva.com/policies/privacy-policy

4.4.3. Cronometer https://cronomoter.com/privacy

4.4.4   Docusign https://www.docusign.com/privacy

4.4.5   Dropbox https://www.dropbox.com/privacy

4.4.6   Facebook https://www.facebook.com/privacy/policy

4.4.7   Google (all) https://policies.google.com/privacy?hl=en

4.4.8 Instagram https://privacycenter.instagram.com/policy

4.4.9   Jotform https://www.jotform.com/privacy/

4.4.10 LinkedIn https://www.linkedin.com/legal/privacy-policy

4.4.11   Make https://www.make.com/en/privacy-notice

4.4.12  Paubox https://www.paubox.com/privacy-policy

4.4.12   Paypal https://www.paypal.com/en/webapps/mpp/ua/privacy-full

4.4.14 Squarespace https://www.squarespace.com/privacy/

4.4.15. Stripe https://stripe.com/privacy

4.4.16. YouTube https://policies.google.com/privacy?hl=en

4.4.17 Zoom https://zoom.us/privacy

5. HOW LONG WILL LIVE LONG PRIVATE USE YOUR INFORMATION?

5.1. Personal Information submitted through the contact form will be used solely to respond to your inquiry.

5.2. If you subscribe to our newsletter, your Personal Information email address will be used to send it to you. You can opt out of receiving the newsletter at any time by clicking “unsubscribe” at the bottom of the email or by sending an email that includes your email address and a request that you not receive our newsletter.

5.3. Your phone number will only be used to contact you if you have specifically requested that Live Long Private contact you by phone, whether through the website contact form or by email.

5.4. Personal Information collected through the password-protected client portal is governed by the Service Agreement and is not subject to the public-facing terms of this Privacy Policy.

5.5. We may use your Personal Information to respond when you submit a question or suggestion to us, or when you request assistance regarding a service.

5.6. We may share your information if we believe in good faith that disclosure of your information is required to protect your safety or the safety of others, to investigate a fraud, or to respond to a government, judicial or other legal request or to comply with the law.

5.7. We may also share certain aggregated, anonymized information with a third-party provider in order to assist us in improving the Site.

6. STORING YOUR PERSONAL INFORMATION

Live Long Private’s web service may store your Personal Information when you interact with the Site. Live Long Private will delete any of your Personal Information that it holds upon a written request made by you. Your Personal Information will be safely disposed of by Live Long Private.

7. STORING YOUR PHONE NUMBER

Your phone number will be stored securely using commercially reasonable safeguards and will never be shared with third parties without your permission.

8. REGULATORY COMPLIANCE

The Site and Live Long Private abide by all relevant United States federal and State privacy laws in all aspects of our operations. This Privacy Policy is also compliant with GDPR and CCPA regulations. If you have any questions about our legal compliance, you may email us at studio@livelongprivate.com.

9. AFFILIATE RELATIONSHIPS

Live Long Private may from time to time recommend products or services that we believe may benefit our clients. Live Long Private does not receive and will not accept any compensation, commission, or other benefit in connection with such recommendations. Any recommendations are based solely on our genuine assessment of potential benefit to you. Any products or services we recommend are not intended as medical advice. Clients are encouraged to discuss any new products, supplements, or services with their primary care physician or licensed healthcare provider prior to use.

10. DO NOT TRACK SIGNALS

Live Long Private currently does not recognize or respond to browser-initiated Do Not Track (DNT) signals, as the Internet industry is currently still working on Do Not Track standards, and there is no accepted standard on how to respond to such signals.

11. ANALYTICS

The Site keeps the following information from your visits to our webpage: We use visitor information to improve customer engagement. It tells us where and when people visit the Site, how long they stay there and their IP information for website and server security.

12. COOKIES

The Site uses ‘cookies’ to keep a record of the number of times you’ve visited the Site and how you interacted with the Site during each visit. In addition, the Site also uses cookies that are not absolutely essential for your use of the Site. Your continued use of the Site serves as consent for these cookies.

12.1. A cookie is a small text file that is sent by the Site’s servers to your hard drive and can only be read and interpreted by those servers. No Personal Information is stored in the cookie and there is nothing on it that can identify you personally.

12.2. Cookies play an important role in how you interact with the Site, ensuring the usability of its features, helping the Site understand your preferences, and improving your experience on the Site. If you do not want cookies from the Site, simply adjust the settings in your web browser to disable cookies. This may change how you access the Site and may also render some of the Site’s features unusable.

13. DISCLOSURE OF PERSONAL INFORMATION

Live Long Private will never sell or license any Personal Information we collect from you. Live Long Private is not liable for any disclosure of your Personal Information by any third party, including the ones outlined in section 4.4 above. By purchasing the services and products offered by Live Long Private, you agree to be bound to and consent to the provisions of our third parties’ privacy policies. In the event that Live Long Private changes its practices, you will be notified and you will be able to opt out of Live Long Private using your Personal Information by contacting us at studio@livelongprivate.com.

14. CHOICE OF LAWS AND VENUE

This Privacy Policy and the use of the Site are governed by the laws of the United States and the State of Tennessee. The parties agree to irrevocably submit all claims to the exclusive jurisdiction of the courts of the State of Tennessee. If a dispute arises, we agree to first resolve it through binding arbitration to take place in the State of Tennessee.

15. YOUR CONSENT

By choosing to provide Live Long Private with your Personal Information you are consenting to its collection, use and disclosure in accordance with the principles outlined in this Privacy Policy. If you are under the age of 18, you must not provide any Personal Information to us without the consent of your parent or guardian, or as otherwise provided for by applicable law.

16. PROTECTING YOUR PRIVACY

Live Long Private is committed to protecting your privacy and makes every effort to implement commercially reasonable security measures to protect your Personal Information. These measures may include, but are not limited to, end-to-end encrypted email communications, two-factor authentication, password protection, and maintaining a paperless environment where practicable. Online transactions are completed using third party applications outlined in section 4.4 above. Please refer to the third parties’ privacy policies, of which links have been provided above, for clarification on how your transaction and Personal Information will be handled. Live Long Private makes no promises, warranties or representations about the manner in which your Personal Information is handled by third parties and bears no liability whatsoever for their use of it.

17. VERIFYING YOUR IDENTITY

When you contact us or submit a request regarding your Personal Information, Live Long Private will require you to provide sufficient information to verify your identity. This ensures we can reasonably confirm that you are the individual associated with the collected Personal Information.

18. THE INTERNET CAN BE UNRELIABLE

The internet is, by its nature, inherently open and subject to the interception of information. We cannot guarantee that the information you provide to Live Long Private over the internet or otherwise will not be intercepted by third parties while it is being communicated by means that are outside of Live Long Private’s control.

19. VERIFYING AND AMENDING YOUR INFORMATION

Live Long Private tries to ensure that all Personal Information about you that is in our possession is accurate, complete and up-to-date. Please contact us at studio@livelongprivate.com to advise us of any changes to your Personal Information. You may request access to the Personal Information held by Live Long Private at any time or seek to make corrections to it.

20. ARBITRATION

Any controversy or claim arising out of or relating to this agreement shall be settled exclusively by binding arbitration conducted in the State of Tennessee or through such other arbitrator as mutually agreed upon by the parties. The arbitrator’s decision shall be final and enforceable in any court of competent jurisdiction. The costs of arbitration shall be allocated as determined by the arbitrator. The arbitration award shall be final and binding upon the parties, and the parties hereby waive any rights to appeal or challenge the award, to the extent permitted by applicable law. This arbitration clause shall survive the termination or expiration of this agreement.

21. CONTACT INFORMATION

Live Long Private will respond to all inquiries regarding Personal Information collection, use, and disclosure practices. Please direct any questions or concerns to studio@livelongprivate.com.